Newcastle Carpet One

A message to our valued customers during COVID-19

Firstly – our showroom is open for business, and as concerns over the coronavirus (COVID-19) continue to grow in our community, we wanted to take a moment to share with you the efforts we are taking to ensure the health and safety of our staff and our customers.

We know life won’t stop, and our present focus is on supporting our communities by continuing to shop local and support each other. We will continue to maintain our high level of service.

We do not currently anticipate any delays in scheduled installations or in-home measurement appointments.

Our installers and sales teams are taking extra precautions before entering our customers’ homes.

In addition to our free shop-at-home services, we are happy to work with you over email, phone, or via facetime or Skype and we can be contacted through our Facebook page.

Our showroom is open for business and we are happy to arrange in-store appointments for a private consultation. You will also find many useful tools, information, and product selections on our website if you’d like to start your shopping process at home.

As always, we will continue to provide our customers with a clean, comfortable shopping environment. In combination with our diligent cleaning practices, we have also increased the frequency of our store cleanings.

We will also be discouraging handshakes and limiting contact, but you’ll still be greeted with a smile. Of course, we have asked that any in-store or installation staff members with a fever and/or flu like symptoms remain at home.

We are proud to support our community and will continue to serve you in all your flooring needs as safely as possible.

Sincerely, Carpet One Floor & Home